Shipping policy

SARENOVA VENTURES LLC

At Sarenova Ventures LLC, we are committed to delivering your orders in a timely and reliable manner.

Order Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Time & Delivery

  • Domestic (United States): Estimated delivery time is 3–7 business days after dispatch.

  • International Orders: Delivery times may vary depending on destination and customs processing.

Please note that delivery times are estimates only and not guaranteed.

Shipping Rates

  • Shipping charges are calculated at checkout based on your location and order weight.

  • Any applicable taxes, customs duties, or import fees are the responsibility of the customer.

Shipping Carriers

We ship using reliable third-party carriers. Carrier selection may vary based on location and order size.

Order Tracking

Once your order has shipped, tracking details will be sent to the email address provided at checkout.

Delays & Lost Packages

  • We are not responsible for delays caused by shipping carriers, weather conditions, customs, or other events beyond our control.

  • If a package is marked as delivered but not received, please contact the carrier first. You may also contact us for assistance.

Incorrect Address

Please ensure your shipping address is accurate at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos so we can assist you.

Contact Us

If you have any questions regarding our Shipping Policy, please contact us:

Business Name: SARENOVA VENTURES LLC
Address:
4 Commons Cir
Hawthorn Woods, IL 60047
United States

Phone: 630-669-3602
Email: contact@sarenovaventures.com
Website: sarenovaventures.com